Hotel Bookings Terms & Conditions
1. General Information
1.1 These terms and conditions apply to all bookings made at The Sibson Inn Hotel (“the Hotel”).
1.2 By making a booking, you agree to abide by these Terms and Conditions.
2. Booking & Payment
2.1 No deposit is required to confirm a booking.
2.2 Full payment is due upon check-in unless otherwise specified.
2.3 We accept payment via bank cards, bank transfers (received at least one day before the check-in date) and cash.
3. Cancellation & No-Show Policy
3.1 Cancellations can be made free of charge up to 24 hours before the check-in date.
3.2 Cancellations made less than 24 hours before check-in will be charged for the first night’s stay.
3.3 Failure to arrive without prior notice (no-show) will result in the full booking amount being charged.
4. Check-In & Check-Out
4.1 Check-in time is from 3:00 PM – 10:00 PM.
4.2 Guests arriving after 10:00 PM must notify the Hotel at least 24 hours in advance. Failure to do so may result in the booking being cancelled as a no-show.
4.3 Check-out time is by 10:30 AM.
4.4 Late check-out is subject to availability and may incur an additional charge. Please check with reception on the day of departure.
5. Room Occupancy & Guest Conduct
5.1 The number of guests per room must not exceed the confirmed booking.
5.2 Guests must respect other guests and hotel staff. Any disruptive behaviour may result in eviction without a refund.
5.3 Smoking and vaping are strictly prohibited in all rooms and indoor spaces. A cleaning fee of £50 will be charged for violations.
5.4 Pets are allowed in designated rooms only. A pet fee applies, and advance notice is required when booking.
6. Children and Babies
6.1 Children aged 17 and under are welcome to stay with accompanying adults. Additional charges apply for extra beds or sofa beds.
6.2 For safety reasons, children must be accompanied by an adult in public areas.
6.3 Babies up to 2 years old may stay in a cot, which can be provided (subject to availability). Parents must provide the child bedding.
6.4 Cot requests should be made at the time of booking or prior to arrival to ensure availability.
6.5 Parents and guardians are responsible for the supervision and care of babies in the hotel.
7. Damage & Liability
7.1 Guests are responsible for any damage caused to hotel property during their stay and will be charged accordingly.
7.2 The Hotel is not responsible for lost or stolen items. A safe may be available for valuables.
7.3 The Hotel reserves the right to charge the guest’s card for damages or missing items post-checkout.
8. Group Bookings & Exclusive Hotel Hire
8.1 The Hotel allows group bookings and exclusive hotel hire.
8.2 Additional terms may apply to group reservations, including cancellation policies, deposit requirements, and minimum stay conditions.
8.3 Please contact us directly for details on Group & Exclusive Hire Terms.
9. Force Majeure
9.1 The Hotel is not liable for cancellations or changes due to unforeseen circumstances such as extreme weather, government restrictions, or other events beyond our control.
10. Governing Law
10.1 These terms are governed by the laws of England and Wales.
Last Updated: February 2025